Is your brand looking to leverage the immense potential of TikTok Shop for your business? If so, you’re in the right place! We will walk you through the essential steps of using the Shopify Connector to seamlessly sync your products from Shopify to TikTok Shop and answer some common questions that might come up along the way.

For a full written walkthrough of the TikTok Shop Connector by Silk for Shopify with screenshots, check out our Shopify User Guide.

Step 1: Creating Your Account

To start your TikTok Shop journey, the first step is to create an account with Silk, the Shopify Connector provider. Simply follow the provided link here to get started. In case you encounter any issues logging in, you can reset your account by reaching out to tiktokshop@silkdigital.com.

Step 2: How to Create a Connection

Creating a connection between your Shopify and TikTok Shop is crucial for seamless integration. Before you begin, check the installation checklist to make sure both stores are ready for the integration process. Failure to do so might result in being unable to save the connection. You can also watch a tutorial video for additional guidance.

Once you have your Shopify, Connector by Silk, and TikTok Shop Seller Center accounts open on separate tabs, follow these steps to create the connection:

1. Login to the Connector by Silk.
2. Click “+ Create Connection.”
3. Fill in the connection name (you can choose any name).
4. Specify “From” as Shopify and “To” as TikTok Shop.
5. Click “Next.”

Step 3: Shopify Store Configuration

In this step, you’ll need to provide the necessary details for your Shopify store to enable smooth communication with TikTok Shop:

1. Fill in the Store Name.
2. Provide the Store URL in the correct format (https://store1.myshopify.com). Don’t forget to use “https://” at the beginning.
3. Generate the API Access Token, API Key, and API Secret Key in your Shopify store.
4. Click “Next.”

Step 4: TikTok Shop Authorization

To grant the Connector access to TikTok Shop, follow these steps:

1. Click “Go to Authorize” in the Connector.
2. You will be redirected to TikTok Shop Seller Center.
3. Click on “North America Seller” and proceed.
4. Accept the terms and conditions.
5. Click “Authorize.”
6. You’ll automatically be redirected back to the Connector, and your new connection will be established.

Step 5: How to Sync Products

Syncing your products between Shopify and TikTok Shop is a crucial step in ensuring your inventory is up-to-date and accurately displayed to potential customers. To sync products effectively, follow these steps:

1. Pull Products: Access your new connection and pull products from Shopify into the Connector. Choose the appropriate date range and confirm to complete the pull.
2. Push Products: After pulling products, you can now push them to TikTok Shop for display. Individual or bulk pushing options are available.

Step 6: Handling Orders and Syncing

To successfully manage orders and syncing between TikTok Shop and Shopify, keep the following points in mind:

1. Automatic Order Creation: Orders placed and paid for in TikTok Shop will be automatically relayed and updated in Shopify.
2. Shipping and Fulfillment Status: Manage fulfillment status in Shopify to reflect accurately in TikTok Shop.
3. Cancellation and Updates: Canceling or updating orders can be performed bidirectionally between TikTok Shop and Shopify.

FAQ’s: Your Burning Questions Answered

1. How much does this integration cost? Currently, the integration is free for one year if you onboard with Silk before 9/30/2023. If you onboard after 9/30/23, it will still remain free until 1/1/2024.
2. What if products are not showing up in TikTok Shop after pushing? Troubleshoot the issue by checking the sync status and updating the product in Shopify if necessary.
3. What are the APP key, APP secret, and Access Token? These are generated in your Shopify store when you create a custom app for integration.
4. What if I can’t see the customer’s shipping address in Shopify for order fulfillment? Adjust your TikTok Shop Seller Center settings to allow for “Ship by Seller” as preferred.
5. What if product push to TikTok Shop is unsuccessful? Check the sync status for error messages and troubleshoot accordingly.

With this comprehensive guide and the Shopify Connector at your disposal, you’re well-equipped to harness the power of TikTok Shop and expand your eCommerce horizons like never before. Get started with TikTok Shop and Shopify, connect with your audience, and watch your business soar to new heights.