Top LLM Use Cases for Manufacturers Looking to Modernize Operations 3 min read ● Silk Team For decades, the manufacturing industry has been shaped by the principles of lean. Processes were optimized to eliminate physical waste, reduce motion, and improve throughput on the shop floor. Today, manufacturers are entering a new phase—one focused not on [...]
How LLMs Are Transforming Distributor and Manufacturer Workflows 3 min read ● Silk Team For decades, the industrial world has been built on hardware, lean processes, and manual supervision. In 2025, a new component is being added to production lines and distribution centers alike: intelligence. Beyond large language models (LLMs)—the technology behind tools like ChatGPT [...]
Why RAG Is Essential for Managing Complex Technical Documentation 3 min read ● Silk Team Technical documentation is a critical pillar of operations in B2B manufacturing and distribution. It is not only a legal requirement, but a safeguard that protects people from injury, ensures regulatory compliance, and preserves institutional knowledge. Over time, however, as products [...]
Top Use Cases for RAG in Distribution: From Product Search to Support 3 min read ● Silk Team In B2B distribution, there is a silent killer of productivity: the information gap. When a customer calls asking about an obscure technical detail, or a shipment needs to be rerouted at the last minute, how quickly your [...]
How RAG Technology Helps Distributors Access Accurate Product Data Faster 3 min read ● Silk Team Data is the backbone of the B2B distribution business. Yet for many distributors, that data is buried inside massive product catalogs, fragmented technical PDFs, and aging ERP systems. Every second a customer—or a sales representative—spends searching for part compatibility, [...]
Empowering Sales Teams With LLM-Powered Knowledge Assistants 3 min read ● Silk Team In today’s fast-paced B2B sales environment, the difference between a closed-won and a closed-lost deal is often measured in seconds. A few moments spent searching for a technical specification buried in a PDF—or hesitating on whether to mention a specific competitor—can be [...]
Reducing Manual Data Entry With LLMs: A Practical Roadmap for B2B Teams 3 min read ● Silk Team By 2025, many business-to-business (B2B) teams will come to an uncomfortable realization: the so-called “digital revolution” has been far more manual than expected. Employees still spend an outsized portion of their week converting complex invoices into line [...]
Understanding LLMs: A Practical Guide for Manufacturers and Distributors 3 min read ● Silk Team Manufacturers and distributors have relied on Lean principles and Six Sigma for more than four decades to improve efficiency, reduce waste, and drive continuous improvement. While these methodologies remain foundational, a new opportunity has emerged with the rise of large [...]
What Is Retrieval-Augmented Generation and Why It Matters for B2B Operations 3 min read ● Silk Team When you’re operating in a fast-paced B2B environment, “good enough” is never truly good enough. In complex supply chains, contractual workflows, or highly technical support scenarios, the cost of a mistake isn’t just an inconvenience—it’s a liability. One [...]
How RAG and LLMs Are Revolutionizing Manufacturing & Distribution 3 min read ● Silk Team Understanding RAG and LLM Before delving into their impact, it's important to understand what RAG and LLM are. Large language models, such as GPT-4 or BERT, are AI systems trained on massive amounts of text data to understand and generate [...]
