As more and more businesses turn to eCommerce for their shopping experience, Shopify Plus has become one of the best hosting solutions for businesses of all sizes. Shopify Plus offers merchants a host of features and tools to help their customers, so they can experience the shopping experience without having to leave the comfort of their home.

The first major feature that sellers get with Shopify Plus for customer support is a 24/7 customer support phone line. This gives customers access to support around the clock when they need it. It also provides an extra layer of security, as customers know that any calls they make to the customer service number will go directly to Shopify staff.

Shopify Plus also includes an email support system that customers can use to contact Shopify directly if they have any questions, comments, or concerns about their store or its features. This allows customers to contact Shopify without leaving a message on the company’s support line or waiting for a callback. Customers can expect a quick response from Shopify if they use this feature.

Additionally, Shopify Plus offers an in-app chat feature that allows customers to quickly connect with a Shopify representative and get real-time assistance. This feature is especially useful for customers who encounter a problem in your store when making a purchase. This feature allows customers to resolve any issue quickly.

Finally, Shopify Plus gives sellers access to a knowledge base where they can find useful articles and tutorials related to their store. This is ideal for people who may have a question, but don’t know where to look for the answer. Customers can quickly search the knowledge base or search for relevant topics to get the help they need.

Overall, Shopify Plus offers merchants and their customers a host of features and tools that make online shopping a more enjoyable experience. With a variety of customer support features, including a 24/7 customer support line, email support, in-app chat, and a knowledge base, customers can be assured of that any issues they encounter while shopping on Shopify will be resolved in a timely and efficient manner.