2.5 minute read

Shopify Plus B2B Customers: Accessing Order History

Shopify Plus is a powerful eCommerce platform that provides B2B customers with a complete set of tools to manage their online business. From inventory management to order processing, Shopify Plus makes it easier than ever for B2B customers to access and manage their data. As an added bonus, Shopify Plus gives customers easy access to their order history. For B2B customers using Shopify Plus as an eCommerce platform, accessing their order history is easy.

When customers log in to their Shopify Plus dashboard, they can select the “Orders” icon in the sidebar. This will take them to a page with a list of their current orders. They can then select each individual order to view more detailed information about the order, such as payment status, customer name, shipping address, total amount due, and more.

In addition to viewing overall order history, customers can use the available sorting and filtering options. This allows customers to refine their search and quickly find specific orders. For example, customers can use the filter option to see only orders with a certain payment status or orders placed within a certain date range.

Moreover, customers can access their order history by downloading it in spreadsheet format. To do this, customers can select the ‘Export’ button at the top of the order list. An Excel or CSV file is then generated that customers can save to their computer for future use.

Finally, customers who need help with their order history can always contact Shopify Plus support. Whether customers are having trouble finding an order or just have a general question about their order history, Shopify Plus Support has experienced agents available to help.

Ultimately, accessing order history in Shopify Plus is a simple and straightforward process that B2B customers will find extremely useful. With its sorting and filtering options, download capabilities, and helpful support staff, Shopify Plus makes it easy for B2B customers to manage their order information.

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