3 minute read

GDPR: Shopify Plus Merchant 101

As a Shopify Plus merchant, compliance with the General Data Protection Regulation (GDPR) is paramount to avoiding data protection fines and other legal issues. GDPR, which came into force in May 2018, is a data protection law that regulates how companies must securely collect, process, and store personal data.

As a Shopify Plus seller, there are some important things you need to know about GDPR:

1. Make sure your privacy policy is compliant. GDPR requires that users be provided with a clear and transparent privacy policy specifying how their data is collected, used, and stored. In addition, it must explain your rights in relation to your personal data. Make sure your policies are written in plain language that is easy for customers to understand.

2. Obtain consent to collect customer data. You must obtain explicit consent from your customers before collecting their personal data. Make sure your customers know they can withdraw their consent if they no longer want their data collected.

3. Ensure secure data storage practices. Your customer data must be stored securely and responsibly. As a Shopify Plus seller, your data is stored on Shopify’s secure servers. However, it is important to have procedures in place to detect data breaches and notify customers accordingly.

4. Prepare for requests from data subjects. In accordance with GDPR, customers can request the deletion of their data and obtain a copy of any collected data. In the event of such a request, you are obliged to provide the customer with the requested data in a timely manner.

5. Don’t forget about GDPR compliance audits. To protect your customers’ data and demonstrate compliance with GDPR, it is essential to conduct regular GDPR compliance audits. The audit will help you identify areas of your organization that may require privacy improvements.

Following these steps will ensure GDPR compliance as a Shopify Plus seller. While GDPR may seem like a daunting task, with the right preparation and procedures, you can ensure that you will properly comply with these regulations.

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