3 minute read

Automating Real-Time Notifications for Shopify B2B

Shopify is a leading eCommerce platform that gives businesses large and small the tools they need to sell online. In recent years, Shopify has seen a significant increase in B2B (business-to-business) transactions on its platform. This growth is due to the ease of use and efficiency that Shopify offers B2B companies. However, with the increase in B2B transactions, there is a need for automation to streamline the process. This is where Shopify webhooks come into play.

What are webhooks?

Webhooks are a developer-friendly feature that allows Shopify merchants to receive real-time notifications when certain events occur on their online store. Simply put, webhooks are triggers that send information to a specific URL when a specific event occurs in the store. This information is then used to automate tasks and enable smoother B2B transactions.

How do developers use webhooks for B2B transactions?

The first step is to enable webhooks on the Shopify store. This can be done by going to the Notifications tab in Settings and clicking Create webhook. Here, merchants can choose which events they want to receive notifications about, such as new orders, canceled orders, or updated inventory levels.

Once the webhook is created, the URL of the recipient’s server must be specified. The notification will be sent there. To facilitate B2B transactions, developers can use webhooks to automate processes such as creating and updating customer accounts, tracking inventory, and processing payments. For example, when a new order is placed, the webhook triggers the creation of a new customer account and automatically updates inventory levels. This saves time and ensures accuracy, eliminating potential human error.

Additionally, developers can also use webhooks to set up out-of-stock notifications. This allows B2B companies to receive notifications about inventory changes in real time, allowing them to replenish their inventory and avoid delays in order fulfillment. Benefits of using webhooks for B2B transactions Using webhooks for B2B transactions has several benefits.

First, it reduces the need for manual intervention, making the process more streamlined and efficient. Secondly, it ensures real-time notifications so that companies can stay updated with their business activities. This, in turn, helps businesses make more informed decisions.

Ready to expand your B2B business with Shopify Plus? Silk Can Help.