3 minute read

Unlock Offline Capabilities: The Epicor P21 Customer Portal

In today’s digital age, many businesses rely heavily on technology to run their operations efficiently. For manufacturers, this often means using enterprise resource planning (ERP) software like Epicor P21 to manage their supply chain, inventory, and customer data. With the advent of smartphones and tablets, many ERP software providers have also developed mobile applications to allow users to access their system on the go.

One of these applications is the Epicor P21 Customer Portal, which allows customers to access information such as order status, inventory levels, and invoices. However, the question often arises whether the Epicor P21 customer portal app can be accessed offline. The simple answer is yes, but with some caveats.

The Epicor P21 Customer Portal app is available for iOS and Android devices and can be downloaded from their respective app stores. Once downloaded, the app allows users to log in and access their customer account information. This includes viewing orders, checking order status, and tracking shipments.

However, an Internet connection is required to use these features. This is because the app cannot save data locally on the device. All data is retrieved from the server and any changes made offline will not be reflected when the device comes back online. This means that while the app offers some offline access, its functionality is limited.

The reason for this limitation is to ensure that the data displayed in the application is always up to date and accurate. As manufacturing companies process a high volume of orders and invoices, having real-time access to this information is essential. Storing data locally on the device could cause outdated or incorrect data to be displayed, leading to confusion and potential errors.

To summarize: – yes, it is possible to access the Epicor P21 Customer Portal app offline. However, users should consider the limitations and understand that the full functionality of the application is only available with an Internet connection. For manufacturers looking to streamline their processes and improve customer service, the Epicor P21 Customer Portal app is a useful tool, especially for on-the-go access. With constant advances in technology, it is only a matter of time before ERP applications like these offer more robust offline functionality.

Ready to boost sales with the Epicor P21 Customer Portal?