There has been a dramatic change in the way people buy goods and services, and retailers are looking for ways to keep up with the changing landscape. As consumer expectations and spending continue to evolve, Epicor’s eCommerce agency partners are helping retailers achieve their digital transformation goals.

The role of an eCommerce agency partner is to offer an omnichannel retail platform that provides the best customer experience. This allows retailers to create personalized experiences tailored to the needs of shoppers in today’s consumer-centric marketplace. A successful eCommerce agency partner integrates existing systems like POS, ERP, and warehouse management systems to provide a consistent, unified customer experience.

Another key role for agency partners is to develop and implement a modern eCommerce platform optimized for desktop and mobile devices. Depending on each retailer’s unique goals, partners may provide website design, development, and hosting services, as well as marketing and data management tools. Additionally, the right partner can help retailers establish digital commerce channels through marketplaces, social media, and digital ad networks.

Finally, an Epicor eCommerce agency partner serves as an extension of the client’s team, helping to increase online conversions. By leveraging years of experience and proven solutions, they can help retailers compete in the ever-changing digital age.

Epicor’s eCommerce agency partners help retailers navigate the ever-changing marketplace and meet customer expectations. With modern tools and comprehensive services, partners can deliver the best customer experience and give retailers the platform they need to stay competitive and grow their business.

Kickstart your B2B eCommerce journey today.