3 minute read
The Art of Tailoring B2B User Experience with ECC
With the growing need of organizations to make logistics operations secure, reliable and efficient, Epicor Commerce Connect (ECC) is becoming more and more popular. ECC is a full-service solution that provides customers with a comprehensive suite of eCommerce solutions, supply chain visibility, and a personalized user experience.
As a B2B organization, it is becoming increasingly important to ensure customers get the most out of the solution while streamlining the way they purchase and manage their inventory. Fortunately, ECC offers a variety of customization options to tailor the user experience to your customers’ needs.
The first way to customize the user experience is to use the ECC dashboard. The dashboard provides a consolidated overview of customer orders, inventory, and other important data. This allows customers to quickly and easily find all the information they need. In addition, the dashboard can be customized to display specific information relevant to your customers and their preferences.
ECC also offers an impressive selection of features and functions that allow users to further personalize their user experience. For example, customers can set up multiple payment methods, shipping reservations, and other preferences to facilitate the quick purchase of multiple orders. In addition, many features can be customized to meet industry-specific needs, such as bulk orders or detailed tracking.
Finally, ECC allows users to set up personalized notifications to meet different customer needs. By setting up custom alerts, customers can receive email reminders of important changes to their order or inventory, and details of any promotions or discounts they may qualify for.
ECC offers a wide variety of user experience customization options for B2B customers. While most of the available features are customizable, there are also many options specifically designed to provide a high level of convenience when shopping or managing deliveries. Thanks to the appropriate configuration, B2B customers can be sure that the ECC solution is perfectly tailored to their individual needs and ensures the safety and efficiency of logistics operations.