3 minute read

Tech Support during Epicor P21 Customer Portal Onboarding

As companies turn to digital solutions to streamline their operations, the use of customer portals is becoming increasingly popular. One of such solutions is the Epicor P21 Customer Portal, which allows customers to have real-time access to information, including products, orders, or invoices.

Implementing such a portal can bring many benefits, but the question arises for companies whether they can count on technical support during onboarding. The answer is yes, support is available during the Epicor P21 Customer Portal deployment process.

This is an important factor to consider when implementing a new system, as the support and guidance provided during the implementation phase can have a major impact on the overall success and performance of the portal. During the onboarding process, companies will become familiar with the various features and functionalities of the portal, such as navigating the interface, managing orders, and accessing reports.

However, it is not uncommon for companies to encounter problems or have questions at this stage, especially if they are new to the system. This is where technical support comes in. Epicor, the software company behind the Epicor P21 Customer Portal, has a dedicated team of technical support specialists who are readily available to assist companies with the implementation process. These specialists have in-depth knowledge and insight into the P21 system and can provide companies with guidance and solutions to any issues that arise.

Moreover, technical support is not limited only to the initial onboarding phase, but is available to companies throughout the entire time they are using the portal. This means businesses can continue to receive help and guidance when needed, even after the onboarding process is complete.

The availability of technical support during the implementation process not only ensures a smooth transition to the new system, but also helps companies take full advantage of the Epicor P21 Customer Portal. This can result in increased efficiency, streamlined processes, and ultimately improved customer satisfaction.

Overall, companies can rest assured that they have access to support during the Epicor P21 Customer Portal onboarding process. This support is a valuable resource that can help companies maximize the benefits of the portal and ensure successful implementation. So if your company is considering implementing the Epicor P21 Customer Portal, know that technical support is just a phone call away or a click away.

Ready to boost sales with the Epicor P21 Customer Portal?