Running a successful eCommerce business requires coordination between different systems to ensure smooth operations. Coordinating shipping between Shopify orders and Epicor systems is an important aspect of running an efficient and effective online store.

In this blog, we will discuss how this coordination is essential for your business and the best practices you can use to achieve it.

First, let’s understand what these two systems are and how they work.

Shopify is a popular platform for creating and managing online stores, while Epicor is an ERP (Enterprise Resource Planning) system used by businesses to manage their supply chain and operational processes. Both systems play a key role in running an eCommerce business, and their integration is necessary for smooth operations.

One of the biggest challenges that eCommerce businesses face is managing and tracking orders across multiple channels. With Shopify, merchants receive orders from different sales channels, such as a website, marketplace, or social media. Epicor, on the other hand, deals with inventory management, order tracking, and logistics. Without proper coordination between the two systems, businesses can encounter issues such as out-of-stock inventory, delayed order processing, and incorrect inventory levels.

The key to successful coordination between Shopify and Epicor is integration. Integrating these two systems allows data to flow seamlessly between the two, eliminating manual data entry and reducing the risk of errors. This integration allows for real-time updates between the two systems, ensuring accurate inventory levels, order fulfillment, and shipping information.

A key aspect of shipping coordination between Shopify and Epicor is fulfillment management. This involves aggregating orders from different channels into one system for efficient processing. With the right integration, merchants can easily view and manage all orders in one central location, reducing the chance of overselling.

Another benefit of coordinating shipments between these two systems is the ability to provide customers with accurate and timely shipping information. This can improve the overall customer experience, leading to increased satisfaction and repeat business.

To successfully coordinate shipments between Shopify and Epicor systems, it’s important to follow certain best practices.

These include regular communication and collaboration between the different teams managing these systems, setting up automated workflows, and conducting regular audits to identify and resolve any discrepancies.

In summary, shipping coordination between Shopify orders and Epicor systems is crucial to effectively managing your eCommerce business. Incorporating and following best practices can help streamline processes, reduce errors, and improve customer satisfaction. By implementing these practices, businesses can provide their customers with a smooth and hassle-free shipping experience, leading to a successful and sustainable eCommerce business.