Epicor P21 is a comprehensive ERP (Enterprise Resource Planning) solution designed specifically for manufacturers and distributors. One of the key features is the ability to provide customers with access to order history through the Epicor P21 Customer Portal. This allows customers to easily view and track their previous orders, as well as place new orders directly from the portal.

However, a question often arises as to whether customers can easily re-order items based on their order history in the Epicor P21 Customer Portal. In this blog article, we explore this issue and provide insight into how the portal works.

First, it should be noted that the Epicor P21 Customer Portal is a fully integrated add-on for the Adobe Commerce platform (formerly known as Magento). This means that the portal’s functionality is directly tied to the Adobe Commerce platform, and any rebalancing functionality depends on the capabilities of the platform itself. With this in mind, the answer is yes: customers can easily reorder products based on order history in the Epicor P21 Customer Portal. This is made possible by a feature called “Reorder”.

The function is available to customers who have previously placed orders via the customer portal. This allows them to quickly reorder items from their order history without having to go through the entire ordering process again. To access this feature, simply log in to the portal and go to your order history.

From here, they can select the specific order they want to reorder and click the “Reorder” button. This will automatically add all items from this order to your cart where you can make any necessary changes before checkout. This streamlined process saves customers time and effort by making it easier for them to restock regularly purchased items.

It’s worth noting that the “Reorder” feature is only available for orders originally placed through the Epicor P21 Customer Portal. If the Customer wants to re-order products from orders placed through other channels, he will have to go through the standard ordering process.

Finally, customers can easily re-order items from their order history in the Epicor P21 Customer Portal with the “Reorder” feature. This feature provides customers with a convenient and efficient way to restock regularly purchased items without having to go through the entire ordering process again.