In today’s digital climate, security is of utmost importance to both businesses and customers. With the increase in cyber attacks and data breaches, protecting sensitive information has become a top priority for businesses. What stands out for companies using Epicor P21 is the customer portal, which ensures the security of sensitive invoice data when searching.

Epicor P21 is a leading enterprise resource planning (ERP) solution for retailers and manufacturers. The Customer Portal is a web-based application that allows customers to access their account information and manage orders, quotes, and invoices.

One of the most important features of this portal is the ability to securely retrieve billing information. The security of sensitive billing data is achieved through several measures in the Epicor P21 Customer Portal. The portal primarily requires a secure login process, usually via a username and password. This ensures that only authorized users have access to the system.

In addition, the portal has a role-based security system that restricts access to certain data based on the user’s role in the company. For example, a customer service representative may have access to all customers’ billing information, while a salesperson may only have access to their own customer’s billing information.

Another way to ensure data security in the Epicor P21 Customer Portal is data encryption. All data sent between the portal and the ERP system is encrypted and unreadable by anyone who intercepts it. This eliminates the risk of sensitive data being exposed during transmission.

Moreover, the customer portal has built-in security measures to prevent unauthorized access to sensitive data. For example, the portal can be configured to automatically log out a user after a certain period of inactivity, thereby reducing the risk of someone gaining physical access to sensitive data on the computer.

On top of the security measures within the customer portal, Epicor P21 also offers integration with Adobe Commerce, a cloud-based eCommerce platform. This integration provides an additional layer of security for invoice data as it enables secure data exchange between the eCommerce platform and the ERP system. This ensures customers can access their billing information through a secure channel, eliminating the risk of data breaches.

In conclusion, the Epicor P21 Customer Portal makes every effort to ensure the security of sensitive billing data when accessed. Thanks to multi-level security measures and integration with Adobe Commerce, companies can be confident that their customers’ data is safe when using the customer portal.