Consumer demand to connect with businesses through mobile and responsive layouts is greater than ever. Epicor Commerce Connect (ECC) provides an integrated platform that enables businesses to build mobile websites and smartphone apps that allow customers to easily place orders on their devices. With a mobile and responsive layout, customers can quickly and easily purchase their items through the website or app, improving customer retention and satisfaction.

The key feature that differentiates ECC from other mobile solutions is the ability to provide an assisted shopping experience. ECC provides a guided, step-by-step process to help customers select the items they need and add them to a shopping cart. Product recommendations are based on the customer’s previous purchases and in-store inventory. This provides customers with more relevant choices and enables them to have a personalized shopping experience. If customers use a mobile or responsive layout with ECC, they can seamlessly pay with PayPal or Apple Pay. This simplifies the ordering process so that customers do not have to enter their payment details, which helps to speed up the ordering process.

This feature also ensures that customers’ payment details remain secure as they are processed by a trusted third party. ECC also offers its customers an easy-to-use search tool that works in tandem with the assisted purchases feature. This allows customers to find what they are looking for faster. This makes the overall shopping experience far more enjoyable, as customers don’t have to waste time browsing through items that don’t interest them.

A mobile and responsive assisted shopping layout with ECC offers businesses a powerful solution that simplifies the shopping process for customers. It helps customers find the items they need faster and ensures a secure payment process. This setup allows businesses to increase customer retention and satisfaction, which in turn leads to more sales.

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