2.5 minute read
Payment Management with the Epicor P21 Customer Portal
In today’s digital world, an efficient and secure payment processing system is a crucial aspect for every business. This is especially true for manufacturing companies that use Epicor P21 software to manage their operations. With the rise of eCommerce, customers expect a seamless and hassle-free payment experience, and the Epicor P21 Customer Portal app is designed to do just that.
First, let’s take a look at what the Epicor P21 Customer Portal is. It is a web-based customer self-service application that allows customers to place orders, track shipments, view order history, and communicate directly with the manufacturing company. It is intended to improve the customer experience, increase customer satisfaction, and reduce the workload of the customer service team.
When it comes to payments, the Epicor P21 Customer Portal app now has a secure and efficient payment processing system. The app integrates with Adobe Commerce to offer customers a variety of payment options, including credit and debit cards, PayPal, and more. This integration ensures that all payments are processed securely and in real time, allowing customers to pay for their orders safely and conveniently.
Additionally, the app allows customers to securely store their payment information for future orders. This “one-click” payment feature eliminates the need for customers to enter their payment details each time they make a purchase, saving them time and effort. It also improves the user experience and increases the likelihood that customers will come back for future purchases.
The Epicor P21 Customer Portal app also offers functionality such as partial payments and payment reminders. These features allow customers to pay for their orders in installments, making it easier for them to manage their finances. The payment reminder feature sends automated messages to customers, reminding them of outstanding payments, ensuring on-time payments, and reducing overdue invoices.
In summary, the Epicor P21 Customer Portal app offers customers a seamless and secure payment experience thanks to its integration with Adobe Commerce. With various payment options, one-click payments and other useful features, it improves the overall customer experience and leads to greater customer satisfaction and loyalty.