3 minute read

Order Tracking on the Epicor P21 Customer Portal

The Epicor P21 Customer Portal is a powerful tool that allows customers to access their account information, view their orders, and manage their account in one convenient place. With the rise of eCommerce, customers have become accustomed to being able to search for products and place orders online quickly and easily.

Therefore, a common question is whether customers can search their orders by product name in the Epicor P21 Customer Portal. The short answer is yes, customers can search for orders by product name in the Epicor P21 Customer Portal. This functionality is possible thanks to the integration of Adobe Commerce, formerly known as Magento, with the Epicor P21 ERP system.

Adobe Commerce is a leading eCommerce platform that allows businesses to create and manage online stores. One of its main features is the ability to create a personalized showcase that is fully integrated into the company’s ERP system. In this case, the ERP system is Epicor P21, which is used by many companies in the manufacturing and distribution industries.

This integration allows customers to log into the Epicor P21 Customer Portal and search for products by name or product code. This allows customers to quickly and easily find the products they are looking for and place orders without having to navigate multiple pages. Additionally, because the storefront is integrated with the ERP system, customers can see inventory and prices in real time, ensuring they always order correct and up-to-date products.

This integration also benefits businesses by streamlining the order management process. Through the integration between Adobe Commerce and Epicor P21, orders that customers place through the storefront are automatically synchronized with the ERP system. This eliminates the need to manually enter data, reducing the risk of errors and saving businesses time and resources.

In short, the Adobe Commerce integration with Epicor P21 allows customers to search for orders by name or product code in the Epicor P21 Customer Portal. This not only provides a convenient and easy-to-use experience for customers, but also streamlines the order management process for businesses. With this powerful combination, businesses can improve their customer experience, increase efficiency, and ultimately increase revenue.

Ready to boost sales with the Epicor P21 Customer Portal?