3 minute read
Optimizing Ecommerce with Epicor Kinetic’s Real-Time Product Availability
The world of eCommerce is constantly evolving and businesses are always looking for ways to improve their customers’ online experience.
One important aspect of eCommerce is product availability. Customers are more likely to make a purchase when the product is in stock than when it is out of stock or on backorder. This is where Epicor Kinetic comes in, providing real-time product availability for eCommerce.
Epicor Kinetic is an advanced enterprise software solution that integrates all aspects of a business, including inventory management, supply chain, accounting, and customer relationship management. With its real-time capabilities, it provides businesses with accurate and up-to-date information on product availability, enabling seamless integration with eCommerce platforms.
A key feature of Epicor Kinetic is its inventory management system. This system provides businesses with real-time data on their current inventory levels, including inventory count, location, and type. This enables better planning and forecasting as businesses have a clear view of their inventory levels and can make informed decisions about when to replenish products. This effectively reduces the risk of stockouts and backorders, ensuring that customers can purchase products when they need them.
Epicor Kinetic also provides real-time product availability information to customers on eCommerce platforms. This means that customers can see product availability in real-time, without delays or discrepancies. This creates a seamless and transparent shopping experience that allows customers to make informed purchasing decisions. This not only improves customer satisfaction, but also reduces the risk of cart abandonment, as customers are less likely to leave a website when they know the product they want is available.
In addition, Epicor Kinetic offers advanced backorder management capabilities. Should a product be out of stock, customers have the option to place a backorder. Epicor Kinetic enables companies to effectively manage backorders by providing accurate estimates of when the product will be back in stock, as well as updates on the backorder status. This level of transparency and communication builds trust with customers and improves their overall shopping experience.
In summary, Epicor Kinetic is a powerful tool for companies looking to improve product availability in eCommerce. Its real-time capabilities provide accurate, up-to-date information on inventory levels and product availability, resulting in higher customer satisfaction and reducing the risk of stockouts or backorders. With increasing competition in eCommerce, using technologies like Epicor Kinetic can give companies a competitive advantage and ultimately increase revenue and growth.