3 minute read

Multi-Factor Authentication in Epicor P21 Customer Portal

In today’s interconnected and fast-paced world, cybersecurity and data protection have become top priorities for businesses of all sizes. The increasing number of cyber attacks and data breaches has forced companies to adopt strict security measures to protect their sensitive data and customer information. As a result, the demand for multi-factor authentication (MFA) has grown exponentially in recent years.

This begs the question: can the Epicor P21 customer portal support multi-factor authentication for added security?

For those unfamiliar, Epicor P21, formerly known as Prophet 21, is a leading ERP system designed specifically for the distribution industry. It offers a wide range of features to help businesses manage their inventory, purchasing, sales, finances, and more. As an increasing number of businesses rely on the Epicor P21 Customer Portal to streamline their operations, ensuring system security is critical.

One of the ways to improve the security of any system is to implement MFA, also known as two-factor authentication. MFA requires users to provide two or more forms of identification to access an application, device, or network. This adds an extra layer of protection, making it significantly more difficult for hackers to access sensitive data and systems.

So, to answer the question: can the Epicor P21 Customer Portal support MFA? The answer is yes.

The client portal is flexible and can be seamlessly integrated with a third-party MFA solution, such as Adobe Commerce, with the right configuration. Adobe Commerce offers a robust MFA solution that adds an extra layer of security to the login process. It uses a combination of something the user knows (a password) and something they have (a unique code generated on their phone) to verify their identity.

By integrating MFA with the Epicor P21 Customer Portal, businesses gain the added security of MFA without sacrificing user experience. It also adds an extra layer of protection for customer data, ensuring that only authorized personnel can access sensitive information.

In addition to improved security, implementing MFA provides businesses with the benefit of compliance with industry regulations and standards, such as the Payment Card Industry Data Security Standard (PCI DSS). This not only protects the company against potential breaches, but also builds trust among customers, who are increasingly aware of the importance of data protection.

In conclusion, with the integration of MFA solutions such as Adobe Commerce, the Epicor P21 Customer Portal can support multi-factor authentication.

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