Epicor P21, the leading ERP (Enterprise Resource Planning) software, is widely used in companies to manage daily operations. One of the key features is the Epicor P21 Customer Portal, which allows customers to view invoices and make payments online. However, since companies operate globally, processing multi-currency invoices can be challenging. Fortunately, you’ll find a reliable solution to this problem on the Epicor P21 Customer Portal.

The customer portal uses Adobe Commerce, an advanced eCommerce platform, to process multi-currency invoices in invoice search results. This integration enables companies to seamlessly manage invoices in different currencies, making it easier for them to do business around the world.

How does this integration work? Let’s take a closer look at how the Epicor P21 Customer Portal handles multi-currency invoices.

First, Adobe Commerce has a built-in currency conversion function that automatically converts the prices of products displayed on the portal into the currency selected by the customer. This ensures that invoices generated on the portal are in the correct currency, avoiding customer confusion.

Secondly, through the customer portal, companies can set multiple exchange rates that are automatically updated in real time. This means businesses can have accurate exchange rates every time a transaction takes place, avoiding discrepancies in invoice amounts. Moreover, this feature allows businesses to adjust exchange rates to suit their specific requirements.

Another important aspect of multi-currency invoice processing is the visibility of taxes and duties. The customer portal allows companies to view taxes and duties separately and in the customer’s chosen currency. This transparency gives customers a clear picture of the final cost of the transaction, minimizing surprises or misunderstandings.

Additionally, Adobe Commerce integration also allows businesses to accept payments in multiple currencies. This is a key feature for companies operating globally as it eliminates the need for customers to convert currency to make payments, making the transaction easier for them.

In short, Epicor P21 Customer Portal integration with Adobe Commerce provides businesses with a comprehensive multi-currency invoice processing solution. Features such as automatic currency conversion, real-time exchange rates, separate tax display, and multi-currency payment acceptance enable businesses to transact seamlessly and efficiently around the world. This not only improves customer service, but also streamlines business operations, leading to higher productivity and profitability.