3 minute read

Maximizing Service Contract Management with Epicor P21

Epicor P21 is advanced ERP software designed to help companies streamline operations and increase efficiency. One of the most important functionalities of this software is the ability to manage service contracts. In this blog post, we discuss the various support options Epicor P21 offers for managing service contracts and how it can benefit businesses.

First of all, Epicor P21 offers a comprehensive contract management module that enables companies to easily create, track, and manage service contracts. This module aims to streamline the entire contract management process, from its creation to settlement and renewal. This module enables companies to manage all service contracts in one centralized system, eliminating the need for manual record-keeping or relying on multiple spreadsheets.

The contract management module in Epicor P21 is highly customizable, allowing companies to tailor contracts to their specific needs and requirements. This not only saves time, but also reduces the risk of errors or discrepancies. In addition, the module allows companies to create various types of contracts, such as service contracts, contracts for specific work, or subscription contracts, in order to meet various customer needs.

Another key feature of Epicor P21 is the service billing feature. This enables companies to accurately bill customers for services provided based on their service contracts. The software automates cost calculations and generates billing statements, saving companies time and effort.

Additionally, Epicor P21 offers advanced reporting capabilities so companies can gain visibility into the performance of their service contracts. Multiple pre-built reports and dashboards are available to assess key metrics such as profitability, renewal rate, and contract profitability. These insights can help companies make informed decisions and identify areas for improvement.

In addition to these features, Epicor P21 offers exceptional customer support and training options for businesses. Their team of experts is ready to help companies configure and customize their contract management module based on their specific needs. Training programs are also available to help companies take full advantage of the software’s capabilities.

Overall, Epicor P21 provides comprehensive service contract management support, enabling companies to streamline their contract management processes and improve overall efficiency. With advanced features, robust reporting capabilities, and exceptional customer support, Epicor P21 is a valuable asset for companies looking to efficiently manage their service contracts.

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