If you’re a business owner and currently use BigCommerce and Epicor as your primary ERP and eCommerce systems, you might be wondering if it’s worth the investment to integrate the two platforms.

The short answer?

Yes, integrating BigCommerce and Epicor can yield a significant ROI (return on investment) for your business.

So, what exactly is the ROI of this integration? Let’s take a closer look.

1. Streamlined Operations

By integrating BigCommerce and Epicor, you can seamlessly share and sync data between the two platforms. This means that your inventory, sales orders, customer data, and other important information are automatically updated in real-time. No more manual data entry or uploading and downloading files. This streamlined process not only saves you time and resources, but it also minimizes the risk of human error.

2. Improved Customer Experience

By integrating these two platforms, you can provide your customers with a more personalized and exceptional shopping experience. This is because the integration allows for a single view of your customer data, which you can use to create targeted marketing campaigns and offer personalized promotions. Plus, real-time inventory updates prevent customers from ordering out-of-stock items, leading to fewer delays and more satisfied customers.

3. Improved Sales and Revenue

By giving your customers a seamless, personalized shopping experience, you’re more likely to increase your sales and revenue. The integration allows you to easily identify your best-selling products, monitor your inventory levels, and make data-driven decisions to optimize your product offerings and pricing. Ultimately, this can lead to more conversions and customer loyalty, resulting in a higher return on investment.

4. Lower Operating Costs

The BigCommerce and Epicor integration can also help reduce your operating costs. As mentioned above, automated data sharing and real-time updates minimize the need for manual work, which can save your business time and money. Plus, with a more streamlined and efficient process, you can eliminate the need for multiple systems and reduce the costs associated with managing and maintaining them separately.

5. Scalability and Future Growth

As your business grows, so do your needs. The BigCommerce and Epicor integration provides a scalable solution that can support your business growth without the need for extensive customizations or system upgrades. This translates into significant long-term savings and increased ROI as your business continues to grow.

In conclusion, the BigCommerce and Epicor integration can deliver a huge ROI for your business.