Order fulfillment is a key part of any eCommerce business. It includes activities such as inventory management, picking and packing, and shipping products to customers. In today’s dynamic marketplace, customers expect a smooth and efficient shopping experience. That’s where the BigCommerce and Epicor Kinetic integration comes into play.

By streamlining the order fulfillment process, these two platforms can help businesses increase customer satisfaction and improve their bottom line.

Understanding BigCommerce and Epicor Kinetic

• BigCommerce is a popular eCommerce platform that allows businesses to create and manage their own online stores. With its user-friendly interface and extensive features, it has become the preferred choice of many eCommerce businesses.
• Epicor Kinetic is an enterprise resource planning (ERP) software that helps businesses manage their operations, including inventory, accounting, and regulatory compliance.

Benefits of BigCommerce and Epicor Kinetic Integration for Order Fulfillment

Integrating BigCommerce with Epicor Kinetic can provide businesses with significant benefits, especially when it comes to order fulfillment:

1. Automation of Order Data Transfer

This integration automates the process of transferring order data from BigCommerce to Epicor Kinetic, offering benefits such as:

• Eliminating manual data entry.
• Reducing the risk of human error.
• Speeding up the compliance process.

2. Real-time Inventory Updates

Real-time inventory synchronization between Epicor Kinetic and BigCommerce ensures that:

• Inventory changes in Epicor Kinetic immediately reflect in BigCommerce.
• Customers can only purchase products currently in stock.
• Risk of overselling is significantly reduced.

3. Real-time Order Tracking

Another key benefit is the ability to track orders from start to finish, providing:

• Updated order status across both platforms.
• Real-time visibility for both businesses and customers.
• Easier identification and resolution of issues during the compliance process.
• Enhanced customer experience.

4. Improved Warehouse Communication

Integration enhances communication between the eCommerce platform and the warehouse by:

• Automatically sending order information to the warehouse for picking and packing.
• Significantly reducing order fulfillment times.
• Resulting in faster shipping times and greater customer satisfaction.

Conclusion

Sreamlining order fulfillment is key for any eCommerce business. With BigCommerce and Epicor Kinetic integrated, businesses can automate their processes, provide real-time inventory updates, and track orders from start to finish. Not only do you save time and reduce errors, but you also increase overall customer satisfaction.