3 minute read

Maximizing Omnichannel Success: The Power of BigCommerce and Epicor Integration

A business needs to have a strong online presence to succeed. This means a well-designed website, a seamless online shopping experience, and the ability to reach customers across multiple channels. Therefore, integrating different systems and platforms is becoming increasingly important for businesses to stay relevant and competitive.

One such integration that has gained popularity and has proven effective in achieving omni-channel success is the BigCommerce and Epicor integration. What exactly are BigCommerce and Epicor? BigCommerce is a leading eCommerce platform that provides businesses with the tools to easily create and manage online stores. On the other hand, Epicor is a powerful ERP (Enterprise Resource Planning) system that helps businesses manage day-to-day operations, including inventory, accounting, and sales. Together, these two platforms provide a powerful solution for businesses looking to provide their customers with a seamless omni-channel experience.

Integrating BigCommerce and Epicor offers a number of benefits to businesses.

Streamlines Operations

First and foremost, it streamlines operations and reduces the need for manual data entry. This not only saves time, but also minimizes the risk of human error by ensuring accurate and up-to-date data on both platforms. This means that any changes made on one platform are automatically reflected on the other, ensuring consistency across all channels.

Seamless Shopping Experience

Customers can browse and shop on any channel, be it a website, mobile app, or in-store, and their orders and information are synced across all platforms. This not only enhances the shopping experience for customers, but also promotes brand loyalty.

Valuable Insights and Data

Epicor’s advanced analytics combined with BigCommerce customer data provides businesses with a holistic view of customer behavior and preferences. This information can then be used to adjust marketing strategies and make data-driven decisions to improve overall business results.

Conclusion

In short, the BigCommerce and Epicor integration is essential for businesses looking to succeed in today’s omnichannel world. It streamlines operations, ensures a seamless shopping experience, and provides valuable insights into customer behavior. This integration allows companies to outperform their competitors and provide their customers with exceptional experiences.

Need to Sync Data from an Epicor ERP System to BigCommerce? Silk Can Help.