If you are a customer of a company that uses Epicor P21 inventory management software, you may have heard about the order search feature available in the Epicor P21 Customer Portal. This tool is designed to make it easier for customers to track deliveries and stay up to date with their orders. In this blog post, we’ll discuss how customers can use order lookup to track deliveries in the Epicor P21 Customer Portal.

First, let’s understand what Epicor P21 is. It is a powerful enterprise resource planning (ERP) software that helps companies manage their supply chain, inventory, and finances. It also has a customer portal feature that allows customers to access all information about their orders such as tracking details, order history, and invoices.

How can customers use the order lookup feature to track shipments in the Epicor P21 Customer Portal? The process is quite simple.

Customers can log in to the customer portal and go to the order search page. Here they can enter their order number or all relevant details such as purchase date or product name to get information about their order. After completing the search, customers can check the status of their order, such as: “Pending”, “In progress”, “Shipped”, or “Delivered”.

In addition to the status, you can also see the estimated delivery date and tracking number. By clicking on the tracking number, customers can track their delivery in real time and know their exact location.

Additionally, customers can view their entire order history using the order search feature in the Epicor P21 Customer Portal. This includes the date of purchase, order value, product information, and any updates or changes made to the order. This level of transparency not only helps customers stay informed, but also promotes trust and satisfaction with the company.

One of the main benefits of searching for orders in the Epicor P21 Customer Portal is saving customers time and effort. Instead of contacting customer service representatives or waiting for email updates, customers can easily track their deliveries themselves at any time, from any internet-enabled device.

Overall, the order search feature in the Epicor P21 Customer Portal is a valuable tool for customers who want to track their shipments and stay up to date with their orders. It offers convenience, transparency, and reliability, making the overall customer experience smoother and more efficient. So if you are a customer of a company that uses Epicor P21, you should definitely take advantage of this benefit.