3 minute read

Limits of Epicor P21 Order Lookup on Customer Portal

As technology advances, companies are constantly evolving to meet the demands of their customers. One of these technologies that has had a huge impact on the way businesses operate is the implementation of customer portals. These portals give customers direct access to their account information and allow them to easily manage orders and track shipments.

In the world of ERP systems, Epicor P21 is a leading platform offering a comprehensive customer portal including an order search function. But with this feature comes the question: Are there any restrictions or limitations on the number of orders customers can view? First, let’s take a look at what the Epicor P21 Customer Portal has to offer.

This platform allows customers not only to view order history and track shipments, but also provides real-time access to information on prices and stock levels. Customers can also place orders, view bill statements, and make payments via the portal. The order search feature is a key part of the customer portal because it allows customers to quickly search for past and current orders.

Back to the question, are there any restrictions or limitations on the number of orders that customers can view using the order search feature? The answer is no, there is no limit or restriction on the number of orders that customers can view. This means that customers can access all their orders, regardless of quantity, through the Epicor P21 Customer Portal.

How does Epicor P21 achieve this? The answer lies in the advanced capabilities of the platform.

P21 uses Adobe Commerce, a powerful tool for creating and managing online stores. With features like advanced search, product filtering, and order tracking, Adobe Commerce integrates seamlessly with P21 to give customers a comprehensive view of all their orders. Additionally, P21 offers configurable user permissions, which means companies can choose to restrict certain features or information from specific customers. Thanks to this, each client can be sure of personalized portal service, while maintaining the security and confidentiality of sensitive information.

In summary, there are no restrictions or limitations on the number of orders that customers can view using the order search feature in the Epicor P21 Customer Portal. With Adobe Commerce integration and configurable user permissions, P21 provides customers with an easy-to-use and secure platform for managing orders and account information.

Ready to boost sales with the Epicor P21 Customer Portal?