2 minute read

Keys to Success: Implementing Customer Specific Pricing in ECC

Setting prices for customers in your Epicor Commerce Connect (ECC) website can help businesses connect with customers and increase sales. With custom pricing, you can offer customers special discounts, allowing them to buy more products at a lower price. This article provides step-by-step instructions for setting up customer-specific prices in ECC.

First, you need to create a custom price group in ECC. Go to Settings > Customers > Price groups in the ECC admin interface. Here you can create a new price group to assign to customers. When filling in the information for a group, choose a name and description for easy identification.

Add the customers that should be eligible for the custom price group. Go to the Customer page in the admin interface and select the customers you want to add, then assign them to a custom price group. If you want to add multiple price groups for customers with different discounts, go to Setup > Customers > Discounts and create discounts for each price group.

Finally, you must add price rules to each price group. Go to Settings > Customers > Price Rules, where you can set the discount rate for customers within each price group. Discounts can be set as a percentage of the regular price or a fixed dollar amount. With this setup, you can now assign customers in a custom price group to your online store. They will automatically receive a discount when placing an order.

By setting customer-specific pricing in ECC, companies can foster customer relationships and increase sales. This article share insights for setting up custom pricing in ECC. With this setup, you can offer your customers special discounts that will keep them coming back for more.

Kickstart your B2B eCommerce journey today.