2.5 minute read

Integrating Order Lookup on the Epicor P21 Customer Portal

Order search is a key function of any company to effectively manage customer orders. As the leading enterprise resource planning (ERP) software, Epicor P21 offers an advanced and easy-to-use order retrieval system that integrates seamlessly with other systems, such as Adobe Commerce, to improve overall functionality and provide a better user experience.

One of the key benefits of integrating Epicor P21 order search in your customer portal with Adobe Commerce is the ability to access real-time data. The customer portal allows you to accurately track customer orders, including order status, estimated delivery dates, and shipping details. This integration eliminates the need for manual data entry, reducing errors and delays in updating information in both systems.

Another benefit of integrating Epicor P21 order search with Adobe Commerce is improved visibility. Using the portal, customers can view their order history, including previous orders, prices, and discounts. This level of transparency increases customer satisfaction and builds trust, which leads to repeat customers and positive word-of-mouth referrals. Additionally, companies can access this information to make data-driven decisions and improve their sales strategies.

Adobe Commerce integration with Epicor P21 also streamlines the ordering process. Customers can place orders directly through the customer portal, eliminating the need for manual processing. This saves companies time and resources, leading to improved efficiency and productivity. In addition, customers have access to real-time prices and product availability, which ensures smoother and faster ordering.

Epicor P21 also offers seamless integration with Adobe Commerce’s inventory management system. This feature allows businesses to track inventory levels in real time, ensuring customers have access to accurate product information. This integration helps companies maintain optimal inventory levels, reduce errors, and prevent out-of-stocks, leading to improved customer satisfaction and retention.

In summary, integrating the Epicor P21 order retrieval system with a customer portal using Adobe Commerce software provides businesses with many benefits, including access to real-time data, improved visibility, a streamlined ordering process, and efficient inventory management. This integration saves time and resources, improves productivity, and ultimately leads to better customer service.

Ready to boost sales with the Epicor P21 Customer Portal?