Epicor P21 is a comprehensive ERP (enterprise resource planning) software solution designed specifically for manufacturing and distribution companies. One of the most important aspects of any ERP system is its ability to securely manage and share data with customers, suppliers, and other key stakeholders. That’s why the Epicor P21 platform includes a robust customer portal, allowing businesses to give their customers direct access to real-time information on orders, inventory, pricing, and more.

However, with the increase in cyberattacks and data breaches, companies are increasingly concerned about the security of their online portals. This has led to the question: are any specific extensions recommended to improve security within the Epicor P21 Customer Portal?

The good news is that the Epicor P21 already has several security features built into its customer portal. For starters, the platform uses industry-standard security protocols such as Secure Sockets Layer (SSL) encryption to protect sensitive data in transit. This means that all communications between the portal and the user’s browser are encrypted, making it extremely difficult for hackers to intercept and access data.

Additionally, companies can also establish role-based access controls within the customer portal, so that only authorized users have access to specific information or functionality. This can be especially useful for companies that handle sensitive customer data or have different levels of access for different customers.

In addition to these built-in features, there are also some recommended extensions that can further improve the security of the Epicor P21 Customer Portal. These include:

1. Two-factor authentication (2FA): 2FA is an additional layer of security that requires users to provide a second form of identification in addition to their username and password, such as a code sent to their phone. This makes it much more difficult for hackers to gain unauthorized access to the portal.

2. Intrusion Detection and Prevention Systems (IDPS): IDPS are software systems that monitor network traffic for suspicious activity and can automatically block potential attacks. Integrating an IDPS with the customer portal can provide an additional layer of protection against cyber threats.

3. Data Loss Prevention (DLP): DLP tools can help detect and prevent accidental or intentional exposure of sensitive data. By monitoring and controlling data movement within the customer portal, businesses can prevent data breaches and protect their customers’ information.