Epicor P21 is a popular Enterprise Resource Planning (ERP) software that meets the needs of wholesalers and manufacturers. One of the key features of this platform is the customer portal, which allows customers to access important information and perform self-service tasks such as checking their order status and viewing account information.

However, a common question from potential users is whether customers can view item details through the Epicor P21 Customer Portal. In this blog, we will explore this feature in detail and explore its benefits for businesses and customers. The short answer is yes, customers can actually view item details in the Epicor P21 Customer Portal. This is possible by integrating Adobe Commerce, a powerful eCommerce platform that offers customers a seamless online shopping experience.

With this integration, businesses can extend their Epicor P21 capabilities to the online world and provide their customers with an easier and more efficient shopping experience. What exactly can customers see when viewing item details in the Epicor P21 Customer Portal? The answer is: a lot!

Customers have access to real-time information about product availability, prices, specifications, and images. This allows them to make informed purchasing decisions and reduces the need for back-and-forth communication with the sales team.

In addition, customers can add products to their shopping cart and place orders instantly, saving time and effort. This feature offers numerous benefits for companies. By allowing customers to access item data themselves, the sales team’s workload is reduced, leaving more time to focus on more complex tasks. Customers who can view item details are more likely to convert into buyers, resulting in increased sales and revenue for the company. Moreover, this feature also minimizes errors that may occur due to manual data entry, thereby improving order accuracy.

In short, the ability to view item details in the Epicor P21 Customer Portal through integration with Adobe Commerce is a valuable feature that benefits both businesses and customers. From increased efficiency to improved customer satisfaction, this feature is a must-have for businesses looking to improve their online shopping experience. If you haven’t integrated these two platforms yet, now is the time to think about doing so for the growth and success of your business.