3 minute read

Epicor P21’s B2B Online Account Management Options

In today’s digital age, the demand for efficient and easy-to-use online B2B account management has grown significantly. Businesses need a platform that can meet their complex and varied operational needs, from customer account management to inventory tracking and order fulfillment. This is where Epicor P21 comes into the picture, offering a comprehensive solution for online B2B account management.

Epicor P21 is an innovative ERP (enterprise resource planning) software solution designed specifically for small and medium-sized businesses. It offers a variety of features and functionalities that help companies optimize their operations and improve their results.

One of the key features that Epicor P21 offers for online B2B account management is the ability to create and manage customer accounts. The software allows businesses to easily set up and manage customer accounts, including credit limits, payment terms, and customer-specific pricing. This ensures that each account is easily accessible and provides a personalized experience for each customer.

Another essential feature of the Epicor P21 is its strong tracking capabilities. The software provides real-time updates on inventory levels, order statuses, and shipping information, making it easier for businesses to manage their orders and provide up-to-date information to their customers.

Epicor P21 also offers a self-service portal for online B2B account management. Through this portal, customers can log in, view their purchase history, track orders, and manage their accounts themselves. This not only saves businesses time, but also gives customers the convenience and transparency they expect in today’s market.

Additionally, Epicor P21 integrates with eCommerce platforms, making it easy for businesses to manage their online sales and customer accounts in one central location. This integration ensures seamless communication between different systems, ensuring that data is accurate and up to date.

On top of these options, Epicor P21 also offers advanced reporting options. This allows businesses to gain valuable insights into their B2B account management activities, such as customer purchasing behavior, account balances, and more. With actionable data at their fingertips, businesses can make informed decisions to improve their operations and customer satisfaction.

In conclusion, Epicor P21 offers a robust and comprehensive range of online B2B account management options. Its features and functionality give businesses the tools they need to efficiently manage customer accounts, improve inventory management, and provide their customers with a seamless self-service experience.

Need to Sync Orders and Pricing Between your Epicor P21 ERP and your eCommerce Store?