In today’s changing business landscape, a strong online presence is crucial to keeping companies competitive. This is especially true for industries that rely heavily on customer relationships, such as manufacturing and distribution.

One of the tools that has become essential in this regard is the Epicor P21 Customer Portal. It is an online platform that allows companies to interact with customers, provide real-time information, and optimize various processes. However, since every business operates differently, the question arises: Are there ways to add custom features or modules to the Epicor P21 Customer Portal to suit our business needs? The answer to this question is a definite yes.

The Epicor P21 Customer Portal is a highly customizable platform that gives companies the flexibility to tailor the portal to their unique needs. This means that companies can choose which features and modules they want to integrate into their customer portal, depending on specific business needs or industry trends.

One option for companies looking to add custom features or modules to their Epicor P21 Customer Portal is to work with a third-party developer or consultant. These experts have extensive knowledge and experience with Epicor P21 software and can help companies develop and implement custom features that will benefit their customers. For example, a company may want to integrate an order tracking system or a custom pricing module into its portal. A consultant can work closely with a company to understand its needs and then design and implement a solution that meets those needs.

Another option is to use the Epicor P21 software development kit (SDK). The SDK is a set of tools and resources that Epicor provides to companies to customize and extend the functionality of their software. It enables companies to create custom applications and plug-ins that integrate with P21 software, giving them the freedom to design exactly the features and modules they need.

Additionally, the Epicor P21 Customer Portal has a responsive design so you can access and use it on a variety of devices, including smartphones and tablets. With this feature, companies can provide their customers with an optimized user experience, regardless of the device they use to access the portal. Companies can also benefit by developing custom features specifically tailored to mobile users, ensuring a seamless and intuitive user experience.

In summary, the Epicor P21 Customer Portal offers companies endless opportunities to add custom features and modules to meet their specific business needs. Whether you work with a consultant, use the Epicor SDK, or leverage responsive design, companies can customize their customer portal to improve their overall score.