If you’re a business owner or employee using Epicor P21, you may have heard of the Customer Portal, a gateway that allows customers to view product information, check order status, and communicate with suppliers. However, one question that comes to mind is whether the Epicor P21 Customer Portal offers implementation training resources for users. The short answer is yes. The Epicor P21 Customer Portal provides training resources for onboarding new users.

As with any software or platform, proper implementation and training are crucial for users to fully benefit from its features and functions. By logging in to the customer portal, users have access to an extensive knowledge base full of articles and tutorials on how to use the portal. Video demonstrations are also available to provide a more visual learning experience. These resources cover everything from creating an account and navigating the portal to managing orders and viewing product details.

Additionally, the Customer Portal offers live training for new users. These sessions are conducted by experienced trainers who can provide personal guidance and answer any questions users may have. Thanks to this, all users understand the portal well and are able to use it effectively.

But that’s not all: The Epicor P21 Customer Portal also offers an extensive library of webinars on various topics related to the platform. These webinars are available to watch on-demand and cover everything from product demos to specific features and functions.

For those who prefer a more hands-on approach, the customer portal also offers user manuals that can be downloaded and printed for future reference. These guides provide step-by-step instructions for using the portal’s features and can be a useful tool for both new and experienced users.

In summary, the Epicor P21 Customer Portal provides user training resources needed for implementation. These resources cater to a variety of learning styles and are designed to help users become proficient in using the portal. With the right training and resources, companies can maximize the benefits of a customer portal and streamline their processes, resulting in increased efficiency and customer satisfaction.