The Epicor P21 Customer Portal app is a powerful tool that improves your online experience. With this application, customers have access to a wealth of information and features that make it easier for them to interact with the company and conduct business. In this blog post, we’ll take a look at how the Epicor P21 Customer Portal App improves your online experience.

The app offers customers a personalized experience by allowing them to create their own accounts. After logging in, customers can view their order history, track shipments, and view outstanding invoices. This not only saves the customer’s time, but also allows him to always have all the relevant information at hand. With the ability to view open orders, customers can easily monitor their orders and better understand when to expect delivery.

Another feature of the Epicor P21 Customer Portal application is the ability to request a quote. Customers can easily request a quote for the products and services they are interested in, which streamlines the process and makes it easier to do business with the company. This feature is especially beneficial for customers who place orders regularly and need to get quotes for specific items.

Additionally, the app offers customers self-service options, such as the ability to update account information or request a refund. Before the app was implemented, customers had to call or email the company to make an update or request a refund. With self-service options, customers can quickly and easily make these changes themselves, saving time and reducing frustration.

The Epicor P21 Customer Portal application also provides real-time inventory information. This allows customers to see which products are in stock and available for immediate purchase. This makes it easier to plan orders and ensures that the products they need will be on hand. This feature also helps avoid backlogs and delays in product receipt.

Finally, the application offers an optimized communication channel between the customer and the company. Customers can easily send messages and inquiries through the portal, eliminating the need to call and email. This not only saves time, but also ensures that all communications are tracked and recorded for future reference.

In summary, the Epicor P21 Customer Portal application improves the online user experience in many ways. From providing personalized information to streamlining communication and self-service options, this app provides customers with an efficient and convenient way to interact with your company. Not only does this benefit customers, but it also helps companies build stronger relationships with their customers, ensuring a seamless online experience.