Enabling customer reviews on an ecommerce site is one of the simplest yet most powerful strategies for improving the overall customer experience. With Epicor Commerce Connect (ECC), website owners can easily configure customer ratings on their websites and improve the customer experience.

First, eCommerce owners must access the Epicor Commerce Connect Administration Portal. This is where site administrators can customize their Epicor Commerce Connect integration settings with their eCommerce site. On the Settings tab, they can enable customer ratings and customize view settings to allow customers to rate products. After making the necessary changes, the website administrator can preview the settings and publish the changes. Once the settings are configured, the site can now accept customer reviews. Customers can easily access reviews by clicking the “Reviews” tab on the product page. Customers can now enter their review and rating for the product.

In addition, Epicor Commerce Connect offers the flexibility to display customer reviews in different areas of the website, e.g. B. on product page, review page, home page and many more. Additionally, website owners can also set up an email notification feature for customers and website administrators when there is a new product review.

With Epicor Commerce Connect, website owners can save the time and effort spent manually managing customer reviews. They can easily set up customer reviews and review notifications using Epicor Commerce Connect. This not only improves the customer experience, but also helps website owners improve their product rankings and visibility on the web.

Epicor Commerce Connect is an effective solution for website owners looking for ways to enable customer reviews on their eCommerce site. With its automated processes, it can save website owners a lot of time and effort, while improving the overall customer experience.

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