3 minute read

Email vs In-App on the Epicor P21 Customer Portal

Many companies today use customer portals to improve the shopping experience for their customers. A popular platform that companies use is the Epicor P21 Customer Portal. This platform provides customers with a personalized and seamless experience, allowing them to easily manage their accounts, view order history, and access product information.

But what about notifications? In the Epicor P21 Customer Portal, can users choose email or in-app notifications based on their preferences? The answer is yes!

The Epicor P21 Customer Portal offers a variety of notification options to suit the preferences of its users. Customers can choose between email or in-app notifications to stay up to date on their orders and account activity. These notifications play a crucial role in keeping customers informed, engaged, and satisfied with their overall shopping experience.

One of the main advantages of using email notifications is that it is a well-known and widely used form of communication. Epicor P21 sends automatic email notifications to customers with order confirmations, shipping updates, and tracking information. This gives customers a clear overview of their orders and allows them to track their shipment without having to constantly log into the portal.

On the other hand, in-app notifications are becoming increasingly popular as mobile usage increases. Customers can receive notifications via the Epicor P21 mobile app, providing real-time updates on their orders and account activity. This reduces the need for customers to constantly check their email or log into the portal, improving their overall shopping experience.

Another benefit of in-app notifications is that they provide a more personalized experience. Customers can choose which notifications they want to receive, such as about special offers and promotions, new product releases, or order updates. This level of customization allows customers to stay informed about only the information that is relevant to them, making their shopping experience more efficient and enjoyable.

In summary, the Epicor P21 Customer Portal offers both email and in-app notifications to cater to the preferences of its users. Whether customers prefer the familiarity of email or the convenience of in-app notifications, Epicor P21 has it all. These notifications play a crucial role in informing and engaging customers, ultimately leading to a positive and seamless shopping experience. With increasing mobile usage, in-app notifications are becoming increasingly popular and are definitely worth considering for businesses using Epicor P21.

Ready to boost sales with the Epicor P21 Customer Portal?