3 minute read

Elevating eCommerce: Understanding Epicor P21’s Capabilities

Epicor P21 is a robust and comprehensive ERP (Enterprise Resource Planning) software designed specifically for wholesalers and manufacturers. One of the key features of Epicor P21 is its ability to seamlessly integrate with eCommerce platforms, allowing companies to streamline operations and expand their reach in the digital marketplace.

With the growth of eCommerce and the growing demand for a seamless omnichannel experience, it is crucial for wholesalers and manufacturers to have an efficient and effective online sales support system. This is where Epicor P21 shines, offering a range of features and functionality to support eCommerce operations.

One of the ways Epicor P21 handles eCommerce is with an integrated product catalog. This feature allows businesses to easily manage and update product information, prices, and inventory levels across eCommerce channels, ensuring real-time data accuracy and consistency. This eliminates the need for manual data entry, reducing the risk of errors and duplication of effort.

Additionally, Epicor P21 leverages its advanced inventory management capabilities to support eCommerce operations. The software provides advanced inventory optimization tools that enable companies to accurately track and manage inventory levels, ensuring that the right products are in stock at the right time. This not only ensures customer satisfaction, but also helps companies save on inventory costs and minimize inventory obsolescence.

With eCommerce comes the need for efficient order management. Epicor P21 simplifies this process by providing a centralized platform where companies can manage orders through a variety of channels, including marketplaces and their own website. This helps avoid data silos and gives companies a holistic view of their sales and order fulfillment processes.

Another important aspect of eCommerce is customer relationship management. Epicor P21 offers a comprehensive CRM module that enables companies to track customer interactions, preferences, and purchase history. This helps companies better understand their customers and deliver personalized experiences, resulting in greater customer satisfaction and retention.

Finally, Epicor P21 integrates with popular eCommerce platforms like Shopify and Magento, making it easier for businesses to set up and manage online stores. This seamless integration streamlines the entire eCommerce process, from product listing to order fulfillment.

In short, Epicor P21 is a powerful ERP solution that offers a wide range of features and functionalities to support eCommerce activities. With an integrated product catalog, inventory management, order management, and CRM features, companies can effectively manage online sales and provide their customers with a seamless omnichannel experience.

Need to Sync Orders and Pricing Between your Epicor P21 ERP and your eCommerce Store?