3 minute read

Customize the Layout of Epicor P21 Invoice Lookup

In today’s digital age, customers expect a high level of customization and personalization of their online experiences. From choosing the layout and design of your social media profiles to creating custom playlists on music streaming platforms, the ability to customize your online interactions has become an important part of modern technology. With this in mind, it’s no surprise that customers now expect the same level of customization for their business transactions, including invoice searching in the Epicor P21 Customer Portal.

Epicor P21, a very popular and comprehensive business management solution, offers a customer portal feature that allows customers to access and manage account information, including invoices, quotes, and orders. However, a key question many customers ask is whether they can customize the invoice search layout on the results page to suit their preferences. The answer is yes, and it is powered by Adobe Commerce, a leading eCommerce platform that integrates seamlessly with Epicor P21.

One of the key benefits of Adobe Commerce is its ability to provide businesses and their customers with an unmatched level of flexibility and personalization. This allows customers to create their own unique invoice search layout, essentially giving them control over the presentation and organization of their account information. This feature is useful for companies that have specific branding guidelines or unique billing requirements because they can design a layout to meet their needs.

Additionally, thanks to the ability to customize the invoice search system, customers can benefit from a more intuitive and user-friendly service. They can choose which information they want to see first: total amount, invoice number, or date. They can also choose a grid or list view for their invoices, depending on their display preferences. These customizable options allow customers to quickly and efficiently access their account information, ultimately improving their overall customer portal experience.

Essentially the answer to the question: “Can customers customize the invoice search layout on the results page in the Epicor P21 Customer Portal?” that’s a definite yes. By integrating with Adobe Commerce, companies can provide their customers with a highly customizable and personalized experience that meets their unique needs and preferences. This not only increases customer satisfaction, but also strengthens the relationship between companies and their customers, paving the way for long-term loyalty and success. Therefore, businesses using Epicor P21 should strongly consider enabling Adobe Commerce to ensure a smooth and satisfying invoice search experience for their customers.

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