Epicor P21 is a powerful enterprise resource planning (ERP) system that streamlines business processes, manages inventory, and improves customer service. But what if you have an eCommerce presence on BigCommerce as well? To fully utilize the features of both platforms, integration is essential.

In this blog article, we will discuss how to integrate Epicor P21 with BigCommerce to improve your business operations.

Step 1: Choose the right integration solution

The first step to integrating Epicor P21 with BigCommerce is choosing the right integration solution. There are several tools available in the market that enable seamless integration between these two platforms. You can choose a ready-made integration solution or have a custom integration developed to meet your specific business needs.

Step 2: Synchronize inventory and product data

A major benefit of integrating Epicor P21 with BigCommerce is the ability to automatically synchronize inventory and product data between the two platforms. This ensures that your online store always displays accurate and up-to-date information to your customers. This also eliminates the risk of overselling or stockouts, resulting in higher customer satisfaction and increased revenue.

Step 3: Optimize order processing and fulfillment

Another major benefit of integration is optimization of order processing and fulfillment. By integrating Epicor P21 and BigCommerce, orders received in your eCommerce store are automatically transferred to your ERP system for processing, reducing the need for manual data entry. This not only saves time but also minimizes the chance of errors.

Step 4: Gain real-time insights

By integrating Epicor P21 and BigCommerce, you can gain real-time insights into your business operations. You can track orders, inventory, and sales data directly in the ERP system, giving you a comprehensive view of your business’s performance. This data can be used to make informed decisions and improve overall efficiency.

Step 5: Improve the customer experience

Integrating Epicor P21 and BigCommerce can significantly improve the customer experience. With accurate product information, faster order fulfillment, and real-time inventory updates, you can provide your customers with a seamless and efficient shopping experience. This can lead to greater customer loyalty and repeat purchases.

Conclusion

Integrating Epicor P21 with BigCommerce can significantly improve your business operations and increase your overall eCommerce presence. By choosing the right integration solution, synchronizing inventory and product data, optimizing order fulfillment, and gaining real-time information, you can streamline your processes, reduce errors, and enhance customer satisfaction.