It is crucial for businesses to have a strong online presence and efficient internal processes. This is where the BigCommerce and Epicor integration comes into play. By connecting these two powerful and popular platforms, businesses can achieve seamless collaboration and significant improvements in their productivity and profitability.

Let’s start by understanding what BigCommerce and Epicor are.

BigCommerce is a leading eCommerce platform that allows businesses to easily create and customize their online stores, manage inventory, process orders, and process payments. On the other hand, Epicor is a robust Enterprise Resource Planning (ERP) system that provides businesses with a range of tools to manage their day-to-day operations, including warehouse management, accounting, and supply chain management.

By integrating BigCommerce and Epicor, businesses can streamline their online and offline processes and create a cohesive and efficient system. This integration provides businesses with a holistic view of their operations, allowing them to make more informed decisions and respond quickly to changing market trends.

1. Automatic Synchronization

One of the key benefits of connecting BigCommerce and Epicor is the automatic synchronization of data between the two systems. This eliminates the need for manual data entry, improves accuracy, and reduces the chance of errors. For example, when an order is placed on the BigCommerce platform, it automatically appears in the Epicor system, keeping all data up to date in real-time.

2. Effective Inventory Management

Another benefit of this integration is the ability to manage inventory more effectively. Thanks to the integration, businesses can track product availability and inventory levels across multiple channels, ensuring accurate inventory management. This prevents overselling and stockouts, resulting in improved customer satisfaction and increased sales.

3. Efficient Order Fulfillment and Shipping Processes

Once an order is received on the BigCommerce platform, the information is automatically sent to Epicor, allowing for seamless order processing and fulfillment. This saves time and reduces the chance of errors that can occur due to manual data entry.

4. Comprehensive Customer View

By syncing customer data between the two platforms, businesses can gain a 360-degree view of their customers, including their order history, preferences, and interactions. This information can then be used to create targeted marketing campaigns and improve customer loyalty.

Conclusion

In summary, the integration of BigCommerce and Epicor is crucial for companies looking to strengthen their online presence and improve their internal processes.