Ecommerce has become an indispensable tool for businesses of all sizes, helping them reach a wider audience and increase sales. Managing an online store can be a challenge, however, especially for companies that use an enterprise resource planning (ERP) system like Epicor P21.

To streamline their operations and improve customer service, many companies are turning to integration platforms like BigCommerce, which allow them to seamlessly connect their ERP system with their eCommerce platform. Epicor P21 is a highly customizable and feature-rich ERP system that helps companies manage their business, from inventory management to accounting and financial reporting. It allows companies to optimize processes and make data-driven decisions, resulting in greater efficiency and cost savings.

On the other hand, BigCommerce is a leading eCommerce platform that offers businesses an easy-to-use interface, digital marketing tools, and secure payment options. Integrating these two powerful tools can provide numerous benefits to a B2B company.

One of the main benefits is the automation of processes, eliminating the need for manual data entry, which can lead to human error. With the Epicor P21 integration with BigCommerce, orders placed on your eCommerce site are automatically sent to P21, reducing processing time and improving accuracy. Another key benefit is real-time inventory visibility. The integration will instantly update P21’s inventory when an order is placed in BigCommerce, making it easier for businesses to track inventory levels and avoid out-of-stock situations. It also enables more accurate inventory forecasting, which translates into better inventory control and reduced risk of overstocking.

Additionally, integrating P21 with BigCommerce allows businesses to provide customers with a better shopping experience. Customers can check availability, get accurate pricing, and check the status of their order in real time, reducing the need to contact customer service. This leads to improved customer satisfaction and retention, which ultimately translates into increased sales and revenue.

In addition to these benefits, the P21-BigCommerce integration gives businesses access to valuable data. By connecting both platforms, businesses can analyze customer behavior and preferences, which can help develop marketing and sales strategies. This data can also help companies identify new opportunities, such as cross-selling and upselling, which translates into increased profits and growth.

In short, the Epicor P21 integration with BigCommerce offers numerous benefits for B2B companies. From automating processes and gaining real-time visibility into inventory to providing customers with a better shopping experience and gaining valuable insights from data, this integration can significantly improve your business operations.