For businesses that rely heavily on reaching their customers to drive sales, online shopping lists built on Epicor Commerce Connect (ECC) sites provide shopping lists as an efficient and effective way to collaborate with your customers. This innovative technology improves the customer experience, streamlines ordering, and strengthens customer relationships.

ECC websites help to simplify and speed up the ordering process for both the retailer and the customer. With an easy-to-use interface, customers can view available products and services, add them to a shopping list, and quickly checkout. All information is securely stored in the ECC system, so the customer can easily come back and make more purchases at a later date.

Once the customer has added items to their shopping list, the retailer can view the orders, update them if necessary, and then create an individual invoice to give the customer a complete overview of the items and prices. This feature helps streamline the customer’s checkout process and gives them more confidence in the merchant’s ability to fulfill their order correctly and on time.

The collaboration between customer and merchant can be further enhanced by using other tools that work with ECC such as notifications, coupons, and loyalty programs. With the notifications feature, merchants can create personalized messages to inform customers about new products, upcoming events, and special promotions. Merchants can also set up coupon codes and loyalty programs to reward customers for their loyalty and provide additional incentives.

By incorporating B2B shopping lists on their website, businesses can enhance their customers’ shopping experience, strengthen their relationship with them, and accelerate their sales. By harnessing the power of collaboration, these companies are able to create an overall better shopping experience that goes a long way toward improving customer satisfaction.

Kickstart your B2B eCommerce journey today.