3 minute read Elevating B2B Buyer Experience through Personalized Product Catalogs Enhance the shopping experience for B2B buyers with personalized product catalogs. Business-to-business (B2B) buyers face many decisions and need information to make the best decisions. Individual product catalogs not only provide customers with all the information they need, but also enhance their overall shopping [...]
2 minute read Transforming B2B Commerce: The Role of Multi-User Accounts In recent years, companies have used multi-user accounts for B2B commerce to increase interactions and improve the customer experience. This has become especially important for companies trading with other companies as it allows for a streamlined buying process and often greater discounts. Many companies [...]
3 minute read Different Types of Custom Pricing Strategies for B2B Businesses Individual pricing models for B2B customers are becoming more popular as companies adapt to market changes. An individual pricing model for frequent B2B customers can help companies offer better services while developing a more profitable business model. Numerous types of individual pricing models [...]
3 minute read The Art of Tailoring B2B User Experience with ECC With the growing need of organizations to make logistics operations secure, reliable and efficient, Epicor Commerce Connect (ECC) is becoming more and more popular. ECC is a full-service solution that provides customers with a comprehensive suite of eCommerce solutions, supply chain visibility, and [...]
2 minute read Mastering B2B Customer Segmentation with ECC: A Comprehensive Guide Business-to-business (B2B) customers are typically large organizations that buy goods and services from other companies to run their own business. This means that they need solutions tailored to their specific needs. While there are several powerful B2B customer segmentation methods available, Epicor Commerce [...]
3 minute read Navigating B2B Order Management: A Look at ECC Order management with Epicor Commerce Connect (ECC) for business-to-business (B2B) customers is one of the most critical processes for any website or eCommerce business. The process needs to be streamlined and efficient to provide a better customer experience and ensure on-time delivery of products. [...]
3 minute read Enhancing B2B Operations: ECC's Reporting and Analytical Tools Epicor Commerce Connect (ECC) is a software solution designed to provide an easy-to-use and efficient way to collect, manage, and access all of your business-to-business (B2B) customer data. ECC's reporting and analytics tools allow companies to gain insight into their customer data and use [...]
3 minute read Incorporating ECC for an Efficient B2B Customer Self-Service Framework Business-to-business (B2B) customer self-service technology is growing in popularity as organizations seek to improve customer engagement and streamline operations. Epicor Commerce Connect (ECC) is a platform that enables organizations to provide self-service capabilities to their customers, from pricing and ordering to payments and [...]
3 minute read Making ECC Work for Your B2B Business: Best Practices Epicor Commerce Connect (ECC) is a powerful tool that enables businesses to connect with business-to-business (B2B) customers quickly and easily. Effective ECC implementation for B2B customers helps improve customer experience, accelerate growth, and improve results. To maximize your ECC implementation, you should consider [...]
2 minute read The Transformative Power of AI in ECC for Enhanced B2B Customer Experience Business-to-business (B2B) customers have seen a revolution in the way they manage customer interactions, payments, and orders with the increasing use of artificial intelligence (AI) in Epicor Commerce Connect (ECC). AI makes customer interactions faster and more efficient and provides [...]
