BigCommerce B2B Edition is a powerful platform that helps businesses take their B2B sales efforts to the next level. This solution is designed to give businesses the tools to improve customer service, streamline operations, and build better relationships with their customers. BigCommerce B2B Edition helps businesses expand their reach and provide B2B customers with a more efficient, personalized experience.

Improving B2B self-service starts with optimizing the customer experience. BigCommerce B2B Edition supports this goal by providing useful features such as self-service portals, order automation, and payment integration. Customers can easily manage orders and update accounts from a single account dashboard, eliminating manual data entry and simplifying the transaction process.

BigCommerce B2B Edition also offers advanced order management features that help businesses customize their B2B customer experience. Businesses can sort, filter, and customize shopping cart features to improve the customer experience. In addition, BigCommerce B2B offers powerful business tools such as custom pricing rules and order thresholds to ensure customers get the best value for their purchase.

BigCommerce B2B Edition can also reduce customer service costs by enabling customers to track order progress and receive notifications via email. This reduces the need for customer service representatives to respond to customer inquiries and lowers the cost of tracking customer orders. In addition, customer accounts provide access to purchase history, enabling seamless and efficient reordering.

Overall, BigCommerce B2B Edition is a powerful platform for businesses to improve the B2B customer experience by promoting self-service and automating processes. In addition to optimizing the customer experience, BigCommerce B2B Edition also offers powerful customization and tracking features to ensure customers get the most out of their B2B buying experience. BigCommerce B2B Edition allows businesses to reduce customer service costs and increase customer satisfaction.