3 minute read

BigCommerce Boosts B2B Distributor Operations

B2B distributors often face the challenges of managing complex product lines, working with multiple suppliers, serving multiple customers, and organizing complex supply chains. Without the right technology and tools, these activities can quickly become disorganized and inefficient, leading to costly mistakes. Fortunately, BigCommerce has revolutionized the way B2B distributors operate, dramatically increasing their efficiency and profitability.

BigCommerce is an online platform that streamlines B2B eCommerce. It offers a comprehensive set of features designed to help B2B distributors manage their operations more efficiently. The platform simplifies product catalogues, online ordering processes, and customer relationships. It also offers advanced, intuitive order management capabilities, including the ability to track orders, manage returns, and monitor inventory in real time.

In addition, BigCommerce makes it easy to customize your product marketing and pricing. This is especially valuable for distributors with customers with different needs and price levels. BigCommerce enables distributors to offer custom promotions to specific customers, display custom pricing catalogs, and provide flexible volume discounts. This helps distributors maximize their revenue opportunities and better serve their customers.

On top of that, BigCommerce enables distributors to provide better customer service. It offers advanced self-service capabilities, such as the ability to manage orders, view accounts, and make online payments. This simplifies and speeds up customer service, resulting in faster response times and greater customer satisfaction.

BigCommerce has revolutionized the way B2B distributors do business. It simplifies product catalogues, online ordering, customer relations, and order management. It also makes it easy to align marketing and pricing efforts, helping distributors maximize their revenue opportunities. BigCommerce’s self-service capabilities contribute to a better customer experience. Through BigCommerce, B2B distributors can increase sales and increase efficiency and profitability.

Ready to get started on BigCommerce? Silk Can Help.