3 minute read

BigCommerce B2B Support: A Guide for Customers

Many companies are now moving their business online and many use BigCommerce to power their store. BigCommerce goes beyond general eCommerce support and offers a dedicated B2B customer support team. This team focuses on supporting B2B customers with their unique needs. They understand the unique challenges faced by B2B online businesses and are able to provide targeted customer service.

BigCommerce B2B Support offers technical advice along with best practices from BigCommerce industry experts. They also provide tutorials and access to a setup guide to help customers get up and running quickly. BigCommerce B2B support also includes product training, store setup and product customization, and implementation.

In addition to the customer support services, BigCommerce also offers a number of resources designed to help B2B businesses succeed. This includes webinars and a variety of useful downloads such as white papers, case studies and e-books. These resources deliver actionable business insights that help organizations make smarter decisions and stay ahead of the competition.

Whether you’re just starting out or already have a successful eCommerce store, BigCommerce’s B2B support team can help you get the most out of your online store.

Ready to get started on BigCommerce? Silk Can Help.