Integrating your company’s B2B eCommerce site with Epicor ERP can enable your organization to seamlessly connect data, inventory, and more between the two systems. By leveraging the power of Epicor’s ERP solution with the flexibility and convenience of an eCommerce site, your business can provide a more transparent and collaborative shopping experience for customers while increasing control over products and services.

Here’s how you can integrate your B2B eCommerce site with Epicor ERP.

First, it’s important to ensure that all relevant data fields required to integrate your eCommerce site with Epicor ERP are available and up to date. For example, product attributes, package weights, and customer information must be complete and accurate in the ERP system prior to integration. This type of data is necessary to synchronize relevant information between the two systems.

Then, set the program for automatic data exchange. This program will ensure that any changes made to your ERP system, such as new orders or product updates, are immediately reflected on your eCommerce site. You should also regularly update your ERP system with any customer information that is posted on your website. After setting up this data exchange program, you can configure the program to automatically send orders, payments, invoices, and other relevant information from your website to your ERP system.

You can also configure the program to send customer information such as shipping addresses and contact information to your website. This way, your customers can track their orders and make payments without having to access the Epicor system. Finally, test the integration thoroughly. This testing phase should cover all aspects of the synchronization process, including incoming and outgoing information. This helps to make sure all data is transferred correctly and no data will be lost during the integration.

By following these steps, you can successfully integrate your B2B eCommerce website with your Epicor ERP system. The integration can result in more efficient product management, better customer service, and better security of data stored in both systems. By leveraging the full power of Epicor ERP and your eCommerce site, you can build more efficient and reliable customer relationships while maintaining complete control over your products and services.

Kickstart your B2B eCommerce journey today.