2.5 minute read

Polling Frequency for Webhook Endpoints in Adobe Commerce

Adobe Commerce is a powerful eCommerce platform with built-in webhooks that helps companies automate routine processes. Webhooks are endpoints that allow applications to communicate with each other by sending data back and forth as necessary. This means that if something happens in one app, the other app will be automatically notified and can take appropriate action.

In Adobe Commerce, webhook endpoints are polled frequently to ensure timely delivery of data. How often you query Adobe Commerce webhook endpoints depends on your organization’s needs. For example, if an eCommerce company requires information to be updated in near real-time, the webhook endpoints should be polled more frequently. On the other hand, if the company only needs regular updates, a lower polling frequency can be used.

The frequency of webhook endpoints also depends on the system architecture used to integrate both applications. Some systems are lighter and can handle higher query rates, while others are slower and require more resources. Adobe Commerce provides webhook-specific configuration options to control frequency. By adjusting configuration settings, companies can fine-tune their webhooks to ensure optimal data delivery and performance. For example, you can set specific polling periods for webhooks, and set custom URLs or endpoint trigger parameters. These configuration options allow companies to tailor their webhooks to their individual needs.

Additionally, Adobe Commerce supports monitoring the performance of webhooks to ensure they are polled at the appropriate frequency. Thanks to this, companies can be sure that their webhooks work properly and provide the necessary data at the right time. Monitoring also helps detect any errors and reduce delays, which in turn can improve overall customer satisfaction.

Generally, the frequency of webhook endpoints in Adobe Commerce varies depending on your business needs and system architecture. With a variety of configuration options and monitoring features available, companies can ensure that their webhooks operate smoothly and deliver data reliably. This allows companies to take full advantage of advanced Adobe Commerce features.

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