Companies are constantly looking for ways to streamline their operations and stay ahead of the competition. One area that is often overlooked is the B2B buyer experience. As more and more buyers use online channels to meet their shopping needs, companies need to ensure a seamless and efficient experience.

This is where the combination of BigCommerce and Epicor can come in handy to improve the B2B buyer experience.

BigCommerce is a leading eCommerce platform that gives businesses the tools they need to create and manage an online store. On the other hand, Epicor is a powerful ERP (Enterprise Resource Planning) software that helps businesses with inventory management, order fulfillment, and finances.

When these two technology solutions are integrated, they can create a powerful and efficient system for B2B buyers.

One of the biggest benefits of using BigCommerce and Epicor together is that it allows for real-time information sharing. This means that inventory levels, pricing, and order status can be updated and viewed in real-time by both the buyer and seller. This eliminates the need for time-consuming manual updates, resulting in a smoother and more accurate shopping experience for B2B customers.

Additionally, by integrating these two platforms, buyers can enjoy a personalized experience tailored to their specific needs. This is especially important in the B2B world, where buyers often have complex and unique purchasing requirements. With BigCommerce and Epicor, companies can create customized product catalogs, pricing, and discounts for different customers, providing them with a personalized and efficient shopping experience.

Another major benefit of integrating BigCommerce and Epicor is the ability to streamline the ordering process. B2B buyers often have large and/or repeat orders, which can be a time-consuming process when done manually. However, with the integration, buyers can easily create and place orders directly from their own ERP system, saving them time and effort. This also reduces the risk of errors, resulting in an overall smoother shopping experience and higher customer satisfaction.

In addition, the combination of the two platforms can also improve the overall shopping experience by providing businesses with more data and insights. With BigCommerce’s robust reporting and analytics capabilities, businesses can gain valuable insights into their customers’ buying behavior and patterns, allowing them to make more informed decisions and tailor their offerings accordingly.

Conclusion

In summary, in today’s dynamic and ever-evolving business landscape, B2B companies need to provide their customers with the best possible experience.