3 minute read

Adobe Commerce and Epicor P21 for Targeted Marketing

In today’s competitive business environment, it is critical for merchants to implement targeted marketing strategies to attract and retain customers. As technology advances, a powerful combination of Epicor P21 and Adobe Commerce integration can be the key to success for merchants looking to optimize their marketing efforts.

Epicor P21 is a leading enterprise resource planning (ERP) solution that streamlines business processes and delivers real-time data and insights. On the other hand, Adobe Commerce is a popular eCommerce platform that enables businesses to create personalized and engaging online shopping experiences for their customers. By integrating Epicor P21 with Adobe Commerce, merchants have access to a robust set of tools to run targeted marketing campaigns.

Here’s how:

1. Unified customer data management: The integration between Epicor P21 and Adobe Commerce enables merchants to have a holistic view of their customers. By sharing customer data, businesses can create targeted marketing campaigns based on customers’ purchase history, demographics, preferences, and behavior. This data-driven approach ensures personalized and relevant communications that lead to better engagement and conversion rates.

2. Marketing Automation: The integration allows merchants to automate their marketing campaigns using tools like Adobe Campaign that enable targeted email marketing and advanced segmentation. For example, merchants can send automated emails to customers who have abandoned their shopping cart to remind them to complete their purchase. This not only helps recoup lost sales, but also creates a positive experience for customers.

3. Advanced Analytics: The Epicor P21 and Adobe Commerce integration provides merchants with advanced analytics to track and measure the success of their marketing campaigns. They can monitor key performance indicators like website traffic, click-through rates, and conversion rates to optimize their marketing efforts and achieve better results.

4. Omnichannel Marketing: The integration enables merchants to deliver a consistent brand experience across all channels, including their eCommerce website, social media platforms, and physical stores. This ensures that customers receive a seamless shopping experience regardless of the channel they choose, resulting in better brand loyalty and repeat purchases.

In summary, the integration between Epicor P21 and Adobe Commerce provides a powerful solution for merchants to implement targeted marketing campaigns. By leveraging the advanced features of both platforms, businesses can gain a competitive advantage and effectively reach their target audience, resulting in increased sales and revenue.

Need to Synchronize Orders from your Adobe Commerce storefront to your Epicor P21 system?