As businesses increasingly rely on technology to optimize their operations, it has become essential that they ensure their customers are well-equipped to navigate their products and services. This is especially true in the B2B sector, where complex products and processes require in-depth training for effective use. To meet this need, Epicor P21 offers a robust set of options to facilitate B2B product training programs for customers.

Epicor P21 is a comprehensive enterprise resource planning software designed for the manufacturing and distribution industries. It offers a wide range of features and tools to help businesses manage their operations, from accounting and inventory management to sales and customer service. However, if customers want to use the full capabilities of the software, they must receive training on how to use it effectively. This is where the training capabilities of the Epicor P21 come in handy.

The top choice for facilitating B2B product training programs is Epicor University. It offers various training courses, both online and in person, adapted to the different roles and needs of users. The courses cover all aspects of the software, from basic navigation to advanced features, helping customers master using the software.

Another key offering is the “Learning Path Activity” feature, which allows customers to track their progress during training. This feature provides a checklist of topics and tasks that must be completed within a specific time period, helping customers stay on track and motivated to complete their training.

For companies with a large number of clients, the Enterprise Training Console is a useful tool. This allows organizations to manage and deliver training to a large group of users simultaneously. This feature is especially useful for companies with multiple locations and remote workers, providing a consistent and optimized training experience for everyone.

Epicor P21 also offers an extensive knowledge base, where customers can access articles, videos, and other resources to learn how to use the software. This self-paced learning option is ideal for customers who want to update their knowledge or learn specific topics at their own pace.

In short, Epicor P21’s suite of training options gives businesses an easy and efficient way to train their customers to use the software effectively. By offering multiple training options, Epicor P21 ensures that both businesses and their customers can maximize the potential of the software, leading to greater productivity and customer satisfaction.